Krekiya believes gaming should always be fun, never stressful. This page explains the responsible gaming tools available on krekiya and how to use them to keep your play healthy and within your limits.
Krekiya gives every player practical tools to manage their gaming habits. Here's what's available on your krekiya account right now.
Set a daily, weekly, or monthly deposit cap on your krekiya account. Once your limit is reached, krekiya will block further deposits until the period resets. You can lower your limit instantly, but increases take 24 hours to apply.
Krekiya lets you set a maximum session duration. When your time is up, krekiya will notify you and log you out automatically. This helps you stay aware of how long you've been playing without losing track of time.
If you feel like you need a short break from krekiya, you can activate a cool-off period of 24 hours, 7 days, or 30 days. During this time your krekiya account will be temporarily suspended and you won't be able to log in or deposit.
For players who need a longer break, krekiya offers self-exclusion for periods of 6 months, 1 year, or permanently. Once self-exclusion is active on your krekiya account, it cannot be reversed until the period ends.
Krekiya allows you to set a maximum loss amount per day, week, or month. If your losses reach the limit you've set, krekiya will prevent further play until the period resets. This keeps your spending predictable and within budget.
Krekiya can send you regular pop-up reminders during your gaming session showing how long you've been playing and your net result. These reality checks help you make informed decisions about whether to continue or take a break.
Krekiya is committed to providing a safe and enjoyable gaming environment for all players in Bangladesh. Responsible gaming is not just a policy at krekiya — it's a core part of how we operate. We believe that every player deserves access to tools and information that help them stay in control of their gaming activity.
Krekiya invests in responsible gaming features, staff training, and player education so that the platform remains a place for entertainment, not harm. We take our duty of care seriously and will always act in the best interests of our players, even when that means restricting access to the krekiya platform.
Our responsible gaming approach covers three areas: prevention (giving players the tools to manage their play before problems arise), early intervention (identifying players who may be developing unhealthy habits), and support (helping players who need to take a break or seek further assistance).
Responsible gaming means playing on krekiya in a way that is fun, affordable, and within your personal limits. It means treating gaming as a form of entertainment — like going to the cinema or eating out — rather than as a way to make money or escape from problems.
Most krekiya players enjoy the platform without any issues. They set a budget, play within it, and stop when they've had enough. But for a small number of players, gaming can become a problem. Krekiya is here to help those players recognise the signs early and take action before things get out of hand.
Responsible gaming on krekiya means:
Krekiya encourages all players to regularly check in with themselves about their gaming habits. The following signs may indicate that gaming is becoming a problem. If several of these apply to you, krekiya strongly recommends using our responsible gaming tools or speaking to a support professional.
If you recognise two or more of these signs in yourself, please don't ignore them. Krekiya's responsible gaming tools are designed exactly for situations like this, and our support team is available 24/7 to help you take the right steps.
All responsible gaming tools on krekiya are available directly from your account settings. You don't need to contact support to set deposit limits, session limits, or a cool-off period — you can do it yourself in a few taps. Here's a quick overview of how each tool works on the krekiya platform:
Self-exclusion is the strongest responsible gaming tool available on krekiya. It is designed for players who feel they need a significant break from gaming. Once self-exclusion is activated, your krekiya account will be fully suspended for the chosen period and you will not be able to log in, deposit, or play.
Go to krekiya.net and log in with your registered mobile number and password.
Navigate to your profile menu and select "Responsible Gaming" from the account settings section.
Choose "Self-Exclusion" and select your preferred duration — 6 months, 1 year, or permanent exclusion from krekiya.
Krekiya will ask you to confirm the exclusion. Once confirmed, your account is suspended immediately. Any pending withdrawals will still be processed to your registered payment method.
If you have trouble activating self-exclusion through your account settings, contact krekiya's 24/7 live chat support and our team will apply it for you immediately.
Krekiya takes self-exclusion requests seriously. If you attempt to create a new account during a self-exclusion period, krekiya will close it and return any deposits made. Please do not try to circumvent your own self-exclusion — it exists to protect you.
One of the simplest and most effective responsible gaming tools on krekiya is the deposit limit. Setting a deposit limit means you decide in advance how much you're willing to spend on krekiya over a given period — and the platform enforces that decision automatically, even if you change your mind in the heat of the moment.
Krekiya recommends that all players set a deposit limit when they first register. Think of it like setting a budget before you go shopping — it keeps your spending predictable and prevents you from spending more than you intended.
To set a deposit limit on krekiya:
Remember: you can always lower your krekiya deposit limit instantly, but increasing it requires a 24-hour waiting period. This cooling-off window is intentional — it gives you time to reconsider before raising your spending cap.
Krekiya is strictly an 18+ platform. We do not allow anyone under the age of 18 to register or play on krekiya under any circumstances. During registration, krekiya requires players to confirm their age and may request identity verification documents to confirm this.
If you share a device with younger family members, krekiya strongly recommends the following steps to prevent underage access:
If krekiya discovers or is informed that a player is under 18, we will immediately close the account, void any bets placed, and return deposits to the payment method used. If you suspect a minor has accessed krekiya, please contact our support team right away.
If you feel that gaming on krekiya — or anywhere else — has become a problem for you, please reach out for help. You don't have to deal with it alone. Krekiya's support team is available 24 hours a day, 7 days a week via live chat on the platform. Our team is trained to handle responsible gaming conversations with care and without judgment.
When you contact krekiya support about a responsible gaming concern, our team can:
Krekiya will never pressure you to continue playing or make it difficult for you to use responsible gaming tools. If you want to take a break, we will help you do that — no questions asked.
You can reach krekiya support at any time via the live chat button on the platform, or by emailing [email protected]. We aim to respond to all responsible gaming requests within minutes during live chat and within a few hours by email.